Business Records

Active Files

The Hill Company provide a complete storage and retrieval service for all types of active business files. Archived files are stored and managed within optimum conditions within our purpose built state of the art Records Centres in West Thurrock and Purfleet, Essex and Livingston, Scotland

See Facilities

Physical files are accessible to our clients 24 hours per day, 365 days per year, and can be delivered back to them after 2 hours (during office hours) if required. Digital images can be delivered quicker by being downloaded via O'Neil RS Web or by scan back (during office hours)

See Scanback

We also provide a standard next day or same day retrieval service. Or, for our busiest customers we provide up to 8 scheduled deliveries of files per day.

See Transport

Active files are stored within new configured racking for ease of retrieval

File Tracking

rss-scanner-imageRSSQL is designed to specifically control paper documents moving throughout an organisation. The system tracks files using barcodes and uses mobile technology so that it is not reliant on all records being in the same location.

Users have access to an online search engine providing real-time information on files, (RS Web) movement history and location. Requests can be placed online by internal staff, or managed and controlled by the records team.

RS Web can be pre-programmed with retention periods, enabling the system to manage the lifecycle of the document from creation through to secure destruction.

The system can be integrated seamlessly with other back office systems such as case management, personnel or finance, removing the need for records managers to upload or manually key data that is already held in other internal systems.

This innovative file-tracking solution provides users with a full real-time view of all internal company documents, providing a complete audit trail and event history to deliver peace of mind across the whole business.

Whether the document is stored off-site within one of our records centres archive or is a live document, moving regularly around the organisation, RS Web provides full visibility and history of document usage and tracking.

See System

Archive Box storage

Archived boxes are stored within new purpose built racking individually configured to the size of the type of box stored. Each client is provided with a dedicated section of racking within our barcoded facilities. Boxes are returned to their original dedicated location. We do not operate a random storage policy within our facility.

As with all aspects of our service we offer a range of retrieval and delivery services that are tailored to your specific requirements. Records may be requested as an entire box or as a single file in order to assist companies where office space is minimal.

Our standard service levels are:

London – Within M25, Edinburgh & Glasgow.
Order by 17:00 delivery next working day by 12:00
Order by 11:00 delivery that working day by 17:00

All other areas.

Order by 16:00 delivery next working day.

See Transport

Deep Storage

The Hill Company provide ''Deep Storage'' services within their Essex based facilities as well as Scotland. Customers choose to opt for deep storage services where they possess boxes/files that are rarely if ever retrieved, but they are required to keep the documents in question for legal purposes.

Placing such material into deep storage provides our customers with a more cost effective medium of storage.

Our standard service levels are:

Order by 16:00 delivery within two working days or scan back within 12 hours.

See Transport

See Scanback

Tags: Business Records