Records and Documents Storage Centres

Fire Protection

All our records centres and document storage centres protect your documents with state of the art fire protection systems which include:

• VESDA (Very Early Smoke Detection Apparatus) smoke detectors – The VESDA system is a laser based smoke detection system that actively draws air into its sampler and can detect fires earlier than other systems. It sends a warning to the operations team with a zonal reference if smoke is detected.
• Zonal monitoring systems linked to Redcare – If an alarm is raised it will automatically alert the relevant emergency service.
• Zonal sprinkler system – If the sprinkler system is required it is only activated in the area of the fire.
• Inergen gas protected areas – Inergen gas is used in our Durasteel vaults.
  These vaults are a sealed environment and are used for business-critical
  documents such as Deeds, Wills and Digital Media. Should a fire ignite
  within the vault the Inergen gas is released and reduces oxygen levels to
  eliminate the fire. Inergen is non-toxic and non-corrosive, and does not cause ozone depletion or global warming.
• Fire Safety Equipment – Fire extinguishers throughout the document storage facility.
• Fire Training – The fire marshals on site have all been trained in the use of fire extinguishers.
• No Smoking Policy – Smoking is prohibited at all our facilities.

External Security

• Record Centres – All sites are standalone buildings with sole occupancy.
• Perimeter fencing – around the entirety of all sites.
• Single gated entrance always locked – Monitors the access of
  Authorised staff and visitors.
• Security lighting – Lighting external areas to enable CCTV to record.
• Overnight patrols – Random time inspections of the exterior of the
  Building.
• Police & Key Holder response – Intruder activations are alerted to the
  Police and key holders by the monitoring station.

Fleet

We offer nationwide coverage from our 5 purpose built records centres, including central London. Items can be requested back digitally or delivered physically on a same day or next day service.

All deliveries & collections are performed using our own fleet of liveried, tracked vehicles and uniformed drivers. All our staff visiting your workplace are uniformed and have a photo ID.

All The Hill company staff are directly employed by us, we do not use temporary staff. Prior to employment all staff go through a comprehensive vetting process including full DBS. Our recruitment process is compliant to BS7898.

Racking

The racking that we use is a modular, steel construction, which enables us to alter the racking dimensions to suit individual client requirements. Each box location within the racking is identified by a location code pinpointing its exact location within our facilities.

Each box has the same location for life. After the box is retrieved it returns to the same location when it is returned. We do not operate a random filing system which is common practice within our industry.

Durasteel Vault

Business-critical documents, including wills, deeds, and other essential records, are safeguarded within The Hill Company’s Durasteel vaults, offering robust, two-hour fire-resistant protection. These advanced vaults are fully alarmed and monitored round-the-clock by CCTV, ensuring comprehensive security. Access is strictly controlled through a secure swipe card system to maintain document integrity and privacy.

For added peace of mind, the vaults are equipped with Inergen gas systems, providing an extra layer of fire protection. In the event of a fire, this gas system swiftly suppresses flames without damaging sensitive documents, maintaining the highest standard of document preservation and security.